Latest News ( 08/09/15 )
DVS BladeHDs Deliver a Cutting Edge Exhibit - Alexander McQueen: Savage Beauty

Latest News ( 08/09/15 )
WatchOUT for the Rugby World Cup 2015

Latest News ( 08/09/15 )
DVS Launch the Razor LoPro v5

Latest News ( 23/10/14 )
New BladeHD 2.0.99.17 Firmware now released

Latest News ( 24/09/14 )
Introducing the new DVS Client Area

Latest News ( 24/09/14 )
MST Hubs

Latest News ( 24/09/14 )
DVS Launch the Razor LoPro v4

Latest News ( 07/04/14 )
BrightSign To Release First 4K Digital Signage Product

Latest News ( 10/06/13 )
WatchOUT 5.5 is Released

Latest News ( 24/04/13 )
DVS appointed 7th Sense Delta Reseller

Latest News ( 17/01/13 )
BladeHD's used to celebrate 150th anniversary of the London Underground

Latest News ( 11/01/13 )
Final Testing of BladeHD Latest Firmware

Latest News ( 11/01/13 )
Special Discounted Pricing - BrightSign

Latest News ( 15/11/12 )
BrightSign to Launch Powerful New XD Product Range.

Latest News ( 15/11/12 )
DVS Build WatchOUT 5 Pro Systems for Creative Technology, California.

>
   Tel: +44 (0)1932 846484 · Fax: +44 (0)1932 846485 Back    

Quick Links

The latest updates to the Download Center:

  BladeHD QuickStart Guide (View Online)
v1.0.0 (02/06/14)


  BladeHD Encoding Guide (View Online)
– (07/07/09)


  BrightAuthor Software
v3.5.0.24 (14/03/17)


  BladeHD Firmware
v2.0.99.18 (09/02/2015)


  Engineers ToolKit
v1.0 (06/09/12)


Newsletter

Subscribe to the latest product and software news from DVS:


Returns Policy

To proceed with requesting an RMA number for goods you are returning. You must agree to the terms below;
  1. All DVS products come with a 12 Month return-to-base warranty.
  2. Attempted repair or alteration of DVS goods by another party immediately invalidates the warranty offered, unless previously approved by a member of DVS staff.
  3. Faults incurred by abuse of the product; deleting essential system files, and the Blade reboot-loop is not covered by the warranty. A minimum fee of �50 for handling will be charged.
  4. Warranty is void on goods with physical damage (E.g. severe scratches, dents, and product defacement such as removing DVS name brands, serial numbers and screen printing).
  5. All goods must be returned with their originally shipped items, including PSU�s, Software, Driver discs, Manuals, packaging etc.
  6. A valid DVS serial number must be provided. If an incorrect serial number is provided that does not relate to the returned product, an administration charge will be applied or the RMA request will be refused. Brightsign players must have the manufacturers serial number also supplied.
  7. A no fault found fee may be charged for any product returned as faulty, which is subsequently tested by DVS as no fault found.
  8. DVS are not responsible for the content on hard drives. The Operating System is setup and is supported out of the box. Any adjustments or additional software changed/loaded will void O.S. support. We recommend that a backup of data is made for goods being returned.
  9. After warranty repair, goods will be returned to the buyer, using DVS' preferred method (Interlink). All goods are subject to delivery charge.
  10. Warranty does not cover the labour costs on goods returned to DVS for repair or upgrade.
  11. Ensure that all contact details provided are valid. This is to ensure all correspondence from the DVS RMA automated system are received. Incomplete information will result in the RMA being refused.

 

Back  ·  Top